ICSE · Class 12 · Business Studies
Business Correspondence and Reports
Chapter 2.ii–iiiBusiness Communication and CorrespondenceISC · Class XII · examination 2027
Topics
Correspondence
- Job application and biodata
- Appointment, resignation and enquiry letters
- Quotation, order and complaint letters
- Types and format of reports
- E-mail and video conferencing
Learning objectives
- Draft a business letter in the appropriate format.
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