2018 Google data breach
2018 data breach affecting the social network Google+
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Through Information privacy and Google+
Google+ managers first noticed harvesting of personal data in March 2018, during a review following the Facebook–Cambridge Analytica data scandal. The bug, despite having been fixed immediately, exposed the private data of approximately 500,000 Google+ users to the public. Google did not reveal the leak to the network's users. In November 2018, another data breach occurred following an update to the Google+ API. Although Google found no evidence of failure, approximately 52.5 million personal profiles were potentially exposed. In August 2019, Google declared a shutdown of Google+ due to low use and technological challenges.
Overview of Google+
Google+ was launched in June 2011 as an invite-only social network, but was opened for public access later in the year. It was managed by Vic Gundotra.
Similar to Facebook, Google+ also included key features Circles, Hangouts and Sparks.
- Circles let users personalize their social groups by sorting friends into different categories. Once allowed into a Circle, users could regulate information in their individual spaces.
- Hangouts included video chatting and instant messaging between users.
- Sparks allowed Google to track users' past searches to find news and content related to their interests.
Google+ was linked to other Google services, such as YouTube, Google Drive and Gmail, giving it access to roughly 2 billion user accounts. However, less than 400 million consumers actively used Google+, with 90% of those users using it for less than five seconds.
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The breaches
In March 2018, Google developers found a data breach within the Google+ People API in which external apps acquired access to Profile fields that were not marked as public. According to The Wall Street Journal, Google didn’t disclose the breach when it was first discovered in March to avoid regulatory scrutiny and reputational damage.
500,000 Google+ accounts were included in the breach, which allowed 438 external apps unauthorized access to private users' names, emails, addresses, occupations, genders and ages. This information was available between 2015 and 2018. Google found no evidence of any user's personal information being misused, nor that any third-party app developers were aware of the leak.
In November 2018, a software update created another data breach within the Google+ API. The bug impacted 52.5 million users, where, similarly to the March breach, unauthorized apps were able to access Google+ profiles, including users' names, email addresses, occupations and ages. Apps could not access financial information, national identification, numbers, or passwords. Blog posts, messages and phone numbers also remained inaccessible if marked as private. Unlike the previous breach, access was only available for six days before Google+ learned of the breach. Once more, Google+ found no evidence of data being misused by third-party developers.
Responses
In October 2018, the Wall Street Journal published an article outlining the initial breach and Google's decision to not disclose it to users. At the time, there was no federal law that required Google to inform their consumers of data breaches. Google+ originally did not disclose the breach out of fears of being compared to Facebook's recent data leak and subsequent loss of consumer confidence. In response to the Wall Street Journal article, Google announced the shutdown of Google+ in August 2019. After the second data leak, the date was moved to April 2019. In response to the data breach, enterprise consumers were notified of the bug's impact and given instructions on how to save, download and delete their data prior to the Google+ shut down. Google's Privacy and Data Protection Office found no misuse of user data.
Prior to the Google+ shutdown, Google set a 10-month period in which users could download and migrate their data. After the 10-month period, user content was deleted. On 4 February 2019, consumers were no longer able to create new Google+ profiles. Google shut down Google+ APIs on 7 March 2019 to ensure that developers did not continue to rely on the APIs prior to the Google+ shutdown.
Google is the principal entity of its parent company, Alphabet Inc. After the data breach, Alphabet Inc. share prices fell by 1% to $1,157.06 on 9 October 2018 after an earlier drop of $1,135.40 that morning, the lowest price since 5 July 2018. After the publication of The Wall Street Journal article, share prices dropped as low as 2.1% in two days on 10 October 2018. Share prices steadily increased from this point and met the 8 October 2018 share price on 5 February 2019.
Google planned to rebuild Google+ as a corporate enterprise network. Google Play will now assess which apps can ask for permission to access the user's SMS data. Only the default app for telephone distribution is able to make requests. Prior to the data breaches, apps were able to request access to all of a consumer's data simultaneously. Now, each app must request permission for each aspect of a consumer's profile.