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Internet in Mexico

Mexico Internet service

  • 5 min read
  • 2 chapters

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Through Spyware

Telmex is the largest provider of (A)DSL connection. After being converted from a state monopoly to a private enterprise by President Carlos Salinas de Gortari in 1990, it took the Mexican Government 5 years to establish regulations in the Telecommunications Act and only then were competitors allowed to enter the Mexican telecommunication market, leaving Telmex' and its owner Carlos Slim enough time to extend their technological lead. Nevertheless, Mexico is lagging behind the world average in connection speeds.

Mexico is one of the few Latin American countries that has little or no Internet censorship. However, increasing threats and violence against media outlets, reporters, and bloggers related to drugs and drug trafficking leads to self-censorship by the press and by individuals.

Broadband ISPs

xDSL

ISPs that provide xDSL:

  • Telmex started selling ISDN connections under the Prodigy Turbo brand name in the mid '90s. The service was then replaced for a few years with xDSL connections sold under the Prodigy Infinitum brand name. XDSL is now being offered under the Telmex brand name directly.
  • Terra, Also provided by Telmex under Terra brand.
  • Alestra
  • Maxcom

Cable

  • Izzi Telecom

Packages include TV, Telephone and Internet services.

FTTH

Recently there's been a big push towards fiber in the 3 big cities in Mexico (Mexico City, Guadalajara & Monterrey) and they offer up to 100 Mbit/s links, both synchronous and asynchronous. These services are being provided by:

  • Axtel
  • Iusacell
  • Telmex
  • TotalPlay

It is notable that not all providers offer all connection options to all customers. TotalPlay, for example, limits upload speeds to 10% of the purchased download speed (for residential customers, as of April 2020). While any discussion of upload speed is assiduously avoided on their website, this can be confirmed by calling their sales team directly. This is also mentioned on their Wikipedia page: TotalPlay Internet (Spanish).

WiMax

ISPs that provide Wimax Technology:

  • AXTEL (ISP) - AXTEL started selling Wimax connections at the beginning of 2008. The service has been rebranded and named Acceso Universal.

Wireless (non-cellular)

  • E-Go (MMDS) provided service in Monterrey, Guadalajara, Toluca & Mexico City, until the Secretaria de Telecomunicaciones y Transportes revoked its license to operate the 2.5 GHz spectrum
  • SupernetMX provided service in Chetumal, Bacalar, Calderitas, Huay pix and Xul Ha. Their website does not resolve to any server, and apparently the company no longer exists.
  • Ultranet2Go (WiMax) provides service in Puebla, Tamaulipas, Veracruz and Aguascalientes, with plans ranging from $249 to $999 pesos

Wireless (cellular)

There are three network operator:

  • Telcel (HSDPA+ / HSPA+ / 4G / LTE / 4.5G / 5G)
  • AT&T Mexico (Hybrid CDMA/GSM HSDPA-HSPA+ network / 4G / LTE / 4.5G)
  • Movistar (GPRS/EDGE/3G-HSDPA+)

and several MVNOs such as Virgin Mobile, Cierto, weex, Aló, Flash Mobile, Oui Movil, Maz Tiempo and QUBocel.

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