OpenAI Operator
Discontinued AI agent
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- 3 chapters
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ToursExplore Lably’s 3D toursOperator was launched on January 23, 2025. It was released as a limited-access research preview to ChatGPT Pro-tier subscribers in the United States on February 1, 2025, with future plans to broaden availability. Operator was deprecated after the release of ChatGPT agent, and shut down on August 31, 2025. ChatGPT agent, which had absorbed Operator's browser-control functionality, was itself removed from ChatGPT in early August 2026 without an advance deprecation notice; OpenAI's help center directed remaining users to ChatGPT Work and to a separate cloud browser feature for browser-based workflows.
Performance and limitations
In benchmark assessments, Operator achieved notable success, scoring 38.1% on OSWorld benchmarks (OS-level tasks) and 58.1% on WebArena benchmarks (web interactions). However, it did not reach human-level accuracy and faced limitations with intricate user interfaces and extended workflows.
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Safety and privacy
OpenAI emphasized privacy and safety measures within Operator, including stringent data protection protocols and built-in safety checks designed to prevent unauthorized sensitive actions or information misuse.
Availability
Initially, Operator was only available to ChatGPT Pro subscribers in the U.S., with plans for broader availability to Plus, Team, and Enterprise users in the future.