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Telecommunications in Slovakia

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Through Privatization, Internet access and European Union

Telephone

Fixed lines

Slovak Telecom Inc. (former Slovenské Telekomunikácie, a.s.) was privatised on 18 July 2000. The 51% package of shares was purchased by the German Deutsche Telecom AG for 1 bln. EUR (more than 44 bln. SKK at that time). The outstanding 49% of the shares are still owned by the Slovak government through the Department of Transport, Construction and Regional Development of the Slovak Republic (34%) and the National Property Fund (15%). Slovak Telecom was rebranded to T-Com in the year 2003. In 2010 there were more than 100 companies licensed to provide public fixed line telephone service, although many of these do not offer commercial service to the wider public. The most notable country-wide providers are T-Com, Orange, Dial Telecom, SWAN and UPC. Several regional providers also operate in the market. Many of these offer triple-play services consisting of a fixed line service, broadband internet access and access to television programmes. The number of triple-play customers has doubled since the service was introduced and currently peaks at 78,049 subscribers.

Due to strong penetration of the Slovak market by mobile phones, the fixed lines sector has decreased dramatically in recent years. While there were 1,655,380 fixed lines in use in 1999, their number decreased by 60% to 994,421 in 2010.

Key figures of the fixed lines sector
  • Fixed lines: 1.1 million lines, 75th in the world (2011).
  • Density: 18.31 lines per 100 inhabitants (2010).
  • Lines connected to digital exchanges: 100% (2010).
  • Households with fixed lines: 39.0% (2010).

Mobile cellular

Mobile communication in Slovakia first became available in the early 1990s when the first NMT network operator, EuroTel Bratislava, a.s., a subsidiary of the then state owned Slovenské Telekomunikácie a.s. EuroTel, introduced the first GSM service to public in 1997. EuroTel was privatised together with its parent company and was rebranded as T-Mobile on 3 May 2005. It is now fully integrated as part of the international T-Mobile brand. The second GSM network operator started its operation on 15 January 1997 under the name GlobTel a.s. It was acquired by France Télécom (through Atlas Services Belgium, 100% shares) and rebranded to Orange Slovensko on 27 March 2002. Telefónica Europe, the third mobile operator in Slovakia, entered the market in February 2007 under the O2 brand.

Virtual providers are active in the Slovak market, the most notable being Tesco Mobile (associated with Tesco Stores) and FunFón (a virtual operator associated with a popular FM radio station).

Key figures of the mobile cellular sector

  • Active mobile cellular: 6.0 million subscribers, 99th in the world (2011).
  • Density: 105.12 subscriptions per 100 inhabitants (2010).
  • Land coverage of land (GSM): 95.9% of the land area (2010).
  • Population coverage (GSM): 99.6% of the population (2010).

Telephone system

  • International country code: +421, three international exchanges, one in Bratislava and two in Banská Bystrica.
  • Emergency call numbers:
    • 112 - EU standard integrated emergency service (one nationwide call centre directly connected to police, EMS, firefighters, Mountain Rescue Service and others)
    • 158 - direct call centre - Police
    • 155 - direct call centre - EMS (features doctors available for consultations online)
    • 150 - direct call centre - Firefighters
    • 18300 - direct call centre - Mountain Rescue Service

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