Topics
Planning, organising and staffing
- Planning: steps, types of plans and limitations
- Organising: functional, divisional, formal and informal structures
- Delegation, centralisation and decentralisation
- Staffing: recruitment, selection and training
Directing, controlling and coordination
- Supervision and span of control
- Motivation, Maslow’s theory and leadership styles
- Communication and its barriers
- Controlling and management by exception
- Coordination as the essence of management
Learning objectives
- Distinguish delegation from decentralisation using an example.
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