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Capacity planning

Determining production capacity needed for product demand

  • 5 min read
  • 3 chapters

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Through Demand curve, Product (business) and Information technology

The phrase is also used in business computing and information technology as a synonym for capacity management. IT capacity planning involves estimating the storage, computer hardware, software and connection infrastructure resources required over some future period of time. A common concern of enterprises is whether the required resources are in place to handle an increase in users or number of interactions. Capacity management is concerned about adding central processing units (CPUs), memory and storage to a physical or virtual server. This has been the traditional and vertical way of scaling up web applications, however IT capacity planning has been developed with the goal of forecasting the requirements for this vertical scaling approach.

A discrepancy between the capacity of an organization and the demands of its customers results in inefficiency, either in under-utilized resources or unfulfilled customer demand. The goal of capacity planning is to minimize this discrepancy. Demand for an organization's capacity varies based on changes in production output, such as increasing or decreasing the production quantity of an existing product, or producing new products. Better utilization of existing capacity can be accomplished through improvements in overall equipment effectiveness (OEE). Capacity can be increased through introducing new techniques, equipment and materials, increasing the number of workers or machines, increasing the number of shifts, or acquiring additional production facilities.

Capacity is calculated as (number of machines or workers) × (number of shifts) × (utilization) × (efficiency).

Assets

There are three primary categories of assets that concern capacity planning:

  • People - Ensuring enough and sufficiently trained personnel to support business operations.
  • Technology - Determining and acquiring hardware, software, and networking resources to achieve optimal performance, minimal bottleneck, and high availability.
  • Infrastructure - Ensuring physical facilities meet the needs of the business environment.

They must all account both for current capacity as well as possible future scaling.

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