Lably
Skip to content

Documentation

Set of documents providing knowledge to explain a system

  • 5 min read
  • 5 chapters

Learn it on Lably

Documentation, understood as a set of instructional materials, should not be confused with documentation science, which is the study of the recording and retrieval of information.

Principles for producing documentation

While associated International Organization for Standardization (ISO) standards are not easily available publicly, a guide from other sources for this topic may serve the purpose.

Documentation development may involve document drafting, formatting, submitting, reviewing, approving, distributing, reposting and tracking, etc., and are convened by associated standard operating procedure in a regulatory industry. It could also involve creating content from scratch. Documentation should be easy to read and understand. If it is too long and too wordy, it may be misunderstood or ignored. Clear, concise words should be used, and sentences should be limited to a maximum of 15 words. Documentation intended for a general audience should avoid gender-specific terms and cultural biases. In a series of procedures, steps should be clearly numbered.

Sign in to keep reading

4 more chapters are free with a Lably account.

More in Computing and communication