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Online help

Information delivered via computer software

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Through Application software, Web application and Operating system

The help information can be created using help authoring tools or component content management systems and can be delivered in a wide variety of proprietary and open-standard formats. Help of this kind has largely replaced printed documentation.

Interactive help can also be provided via virtual assistants and Chatbot systems.

Microsoft help platforms

Microsoft develops platforms for delivering help systems for the Microsoft Windows operating system.

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