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Hofling hospital experiment

Psychology field experiment on obedience

  • 3 min read
  • 4 chapters

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Procedure

A person would telephone a nurse, saying that he was a doctor and giving a fictitious name, asking the nurse to administer 20 mg of a fictitious drug named "ASTROTEN" to a patient, and that he/she would provide the required signature for the medication later. A bottle labelled "Astroten" had been placed in the drug cabinet, but there was no drug of that name on the approved list. The label clearly stated that 10 mg was the maximum daily dose.

The experimental protocol was explained to a group of twelve nurses and twenty-one nursing students, who were asked to predict how many nurses would give the drug to the patient; ten nurses and all the nursing students said they would not do it.

Hofling then selected 22 nurses at a hospital in the United States for the actual experiment. They were each telephoned by an experimenter who identified himself as Dr. Smith, who asked them to administer the drug and said that he would write up the paperwork as soon as he got to the hospital. Nurses who followed the instruction were stopped at the door to the patient room before they could administer the "drug".

The nurses should have refused "Dr Smith's" instructions for any one of several reasons:

  • The dosage they were instructed to administer was twice the recommended safe daily dosage;
  • Hospital protocol stated that nurses should only take instructions from doctors known to them; they should not have followed instructions given by an unknown doctor over the phone;
  • The drug was not on their list of drugs to be administered that day, and the paperwork required before drug administration had not been done.

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