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Housekeeping

Management of duties and chores involved in the running of a household

  • 7 min read
  • 3 chapters

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Through House, Business and Factory

A housekeeper is a person employed to manage a household and the domestic staff. According to the 1861 Victorian era Mrs. Beeton's Book of Household Management, the housekeeper is second in command in the house and "except in large establishments, where there is a house steward, the housekeeper must consider herself as the immediate representative of her mistress".

Domestic housekeeping refers to housekeeping by or for private households, while institutional housekeeping for commercial and other institutions providing shelter or lodging, such as hotels, resorts, inns, boarding houses, dormitories, hospitals and prisons. Additional concepts include workplace housekeeping and industrial housekeeping, which are part of occupational health and safety processes.

Scope

Domestic housekeeping

Domestic housekeeping or residential housekeeping refers to the cleaning and maintaining of a private residence, home or apartment. This can include tasks such as dusting, vacuuming, laundry, and disinfecting surfaces. It may also involve organizing and decluttering living spaces, as well as making beds and changing linens. This type of housekeeping is sometimes performed by a professional cleaning service or by the homeowners themselves. The frequency of housekeeping tasks may vary depending on the size of the residence, the number of occupants, and individual preferences.

Professional housekeeping

Professional cleaning services may offer a variety of services, depending on the needs and expectations of the clients. Some of the most common types are:

  • Regular domestic cleaning is performed on a regular basis (e.g., weekly, biweekly, or monthly). The main purpose of this service is to maintain cleanliness in the home. A cleaner usually follows a list of tasks that cover the most important and frequently used areas of the home, such as the kitchen, bathroom, living room, and bedroom.
  • One-off domestic cleanings or one-time domestic cleanings are performed only once, usually for a specific occasion or purpose (e.g., after a party, before moving in or after moving out, after a renovation, or following a large event in the home). The main purpose of this service is to restore the original condition and appearance of the home.
  • Specialized domestic cleanings focus on a particular aspect or area of the home that requires extra attention or expertise. This might refer to carpet- or oven cleaning, upholstery cleaning, end-of-tenancy cleaning, or crime scene cleanup. The cleaners usually use specialized equipment and products to perform these tasks.

Institutional housekeeping

  • At commercial lodging establishments (hotels, resorts, hostels, cruise ships, etc.) housekeeping refers to the department which works to provide a clean, comfortable, safe and aesthetically appealing environment for the guests. It also refers to the operational department in a hotel is responsible for these activities in relation to private rooms, public areas, elevators and stairwells. This includes changing bedding, providing clean towels, cleaning of bathrooms and tidying of the room. This department is typically in charge of laundry services. The housekeeping department does not directly generate income, and is considered a "back of house" department despite the limited direct contact with the guests.
  • In communal lodging and living situations (prisons, dormitory, barracks, house shares, etc.) housekeeping may be organized formally or informally to ensure the cleanliness and safety of common spaces.
  • Workplace and industrial housekeeping, sometimes called occupational safety and health, is the ongoing process of keeping the workplace clean, hygienic, orderly and free of extraneous objects and materials which may constitute hazards (e.g., body fluids, unsafe placement of items, etc.). This may include consideration of a buildings layout, safety markings, removing clutter from storage facilities, maintenance of support infrastructure, lighting, and regular inspections, and is a basic component of fire and incident prevention. In hospitals and clinics, housekeeping may refer to either the department responsible for cleanliness of patient rooms, maintenance and aesthetic upkeep of patient care areas, public areas and staff areas.

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