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Corporate sociopolitical activism

Public demonstration of corporate support or opposition to a partisan sociopolitical issue

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Some commentators use terms such as woke capitalism, woke capital, and stakeholder capitalism, to refer to forms of marketing, advertising, and corporate structures that pertain to sociopolitical standpoints apparently tied to social-justice and activist causes. The term "woke capital" was coined by columnist Ross Douthat in "The Rise of Woke Capital", an opinion piece written for and published in The New York Times in 2018.

CSA is comparable to but distinct from two related firm activities: corporate social responsibility (CSR) and corporate political activity (CPA). Firms may engage in CSA to appeal to purpose-driven ideals, as well as contribute to more strategic motives, in line with consumers' existing preferences for moral purchasing options. A recent study found that 64% of global consumers choose to buy or boycott a given brand on the basis of its political leanings, a result suggesting the increasing importance of ethical consumerism practices.

A 2020 survey of CMOs revealed that a growing proportion of marketing leaders find it acceptable to make changes to products and services in response to political issues (47%), have executives speak out on political issues (33%), and use marketing communications to speak out on political issues (28%). Furthermore, brands engaged in an unprecedented level of activist behavior in response to consumers protesting racial injustice in 2020.

Firms have historically shown reluctance to vocalize stances on controversial sociopolitical matters, with the understanding that doing so could sever certain stakeholder relationships; however, modern cultural shifts have precipitated a "hyper-partisan" climate, leading to demand for firms to exercise purpose-driven efforts in the marketplace. As stated by Richard Edelman, chief executive officer (CEO) of Edelman, "Brands are now being pushed to go beyond their classic business interests to become advocates. It is a new relationship between a company and consumer, where a purchase is premised on the brand's willingness to live its values, act with purpose, and, if necessary, make the leap into activism."

Definition

CSA is a unique form of cause-related firm behavior defined broadly by two distinct characteristics: publicity and partisanship. Specifically, CSA involves a firm's public support of or opposition to a partisan sociopolitical issue. Such issues are described as "salient unresolved social matters on which societal and institutional opinion is split, thus potentially engendering acrimonious debate among groups". Notably, while the controversy surrounding a given issue can change or be resolved, a firm's efforts may be considered CSA to the extent that they reflect engagement with an issue defined as partisan at a given point in time, politics, and culture. Furthermore, the term "brand activism" has been used to describe similar efforts by individual brands (i.e. owned by firms) to vocalize public stances on sociopolitical issues; brand activism can, thus, be considered CSA delivered through a brand's voice.

Conceptual distinctions

Corporate social responsibility

CSR involves firms' contributions to widely favored societal goals (e.g. community resources, education, and donations to disease prevention research) via philanthropic or charitable efforts, CSA pertains to a firm's engagement in causes for which there is no universally acceptable correct response. Furthermore, CSA may involve a lower level of monetary investment (e.g. a press release or an open letter) compared to CSR; however, there is greater risk associated with CSA, due in part to the potential for backlash from various stakeholders.

Corporate political activity

CSA is distinct from CPA—a firm's efforts (e.g. campaign contributions, lobbying, and donations to political action committees) to sway political processes and gain policy-related market advantages. While both types of firm activities reflect involvement in the political process, they differ in the extent to which they are publicized. CSA is often utilized as a public demonstration of a firm's core values and principles. Conversely, CPA is an often-discreet activity that is typically made public only through "accidental disclosure".

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