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Intergroup relations

Aspect of organizational theory

  • 34 min read
  • 7 chapters

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Through Social group, Prejudice and Group dynamics

In 1966, Muzafer Sherif proposed a now-widely recognized definition of intergroup relations:

Whenever individuals belonging to one group interact, collectively or individually, with another group or its members in terms of their group identification, we have an instance of intergroup behavior.

Research on intergroup relations involves the study of many psychological phenomena related to intergroup processes including social identity, prejudice, group dynamics, and conformity among many others. Research in this area has been shaped by many notable figures and continues to provide empirical insights into modern social issues such as social inequality and discrimination.

History

While philosophers and thinkers have written about topics related to intergroup relations dating back to Aristotle's Politics, the psychological study of group attitudes and behavior began in the late 19th century. One of the earliest scientific publications on group processes is The Crowd: A Study of the Popular Mind, written in 1895 by French doctor and scientist Gustave Le Bon. Le Bon proposed that a group of individuals is different from the sum of its parts (often paraphrased as "a group is more than the sum of its parts"). This fundamental idea of crowd psychology states that when individuals form a group, this group behaves differently than each individual would normally act. Le Bon theorized that when individuals formed a group or crowd, there would emerge a new psychological construct which would be shaped by the group's "racial [collective] unconscious." Le Bon put forth three phenomena that explained crowd behavior: submergence (or anonymity), when individuals lose their sense of self and responsibility by joining a crowd, contagion, the tendency for individuals in a crowd to follow the beliefs and behaviors of the crowd, and suggestion, which refers to how the beliefs and behaviors of the crowd are shaped by a shared racial unconscious. Subsequent generations of intergroup relations and social influence researchers built from these foundational ideas and explored them through empirical studies.

The empirical study of intergroup relations, as well as the broader field of social psychology, grew tremendously in the years following World War II. The events of World War II, including the rise of Adolf Hitler and Fascism, the Holocaust, and the widespread use of propaganda, led many social scientists to study intergroup conflict, obedience, conformity, dehumanization, and other related phenomena. Social scientists were interested in understanding the behavior of the German population under Nazi rule, specifically how their attitudes were influenced by propaganda and how so many could obey orders to carry out or support the mass murder of Jews and other minority groups as part of the Holocaust. Several prominent social psychologists were directly affected by the Nazi's actions because of their Jewish faith, including Kurt Lewin, Fritz Heider, and Solomon Asch. Muzafer Sherif was briefly detained by the Turkish government in 1944 for his pro-communist and anti-fascist beliefs. These scientists would draw from these experiences and go on to make major theoretical contributions to intergroup relations research as well as the broader field of psychology.

The cognitive revolution in psychology in the 1950s and 60s led researchers to study how cognitive biases and heuristics influence beliefs and behavior. The resulting focus on cognitive processes and meaning-making represented a significant shift away from the mainstream behaviorist philosophy that shaped much of psychology research in the first half of the 20th century. During and after the cognitive revolution, intergroup relations researchers began to study cognitive biases, heuristics, and stereotypes and their influences on beliefs and behavior. Solomon Asch's studies on conformity in the 1950s were among the first experiments to explore how a cognitive process (the need to conform to the behavior of the group) could override individual preferences to directly influence behavior. Leon Festinger also focused on cognitive processes in developing cognitive dissonance theory, which Elliot Aronson and other researchers would later build upon to describe how individuals feel liking for a group they were initiated into but whose views they may not agree with.

The Civil Rights Movement of the 1950s and 60s led social scientists to study prejudice, discrimination, and collective action in the context of race in America. In 1952, the NAACP put out a call for social science research to further study these issues in light of the Brown v. Board of Education lawsuit. Gordon Allport's 1954 book The Nature of Prejudice provided the first theoretical framework for understanding and counteracting prejudice, and cemented prejudice as a central focus of social psychology. In his book, Allport proposed the contact hypothesis which states that interpersonal contact, under the correct conditions, can be an effective means of reducing prejudice, discrimination, and reliance on stereotypes. Subsequent generations of scientists built on and applied Allport's contact hypothesis to other domains of prejudice including sexism, homophobia, and ableism.

In 1967, Martin Luther King spoke at the annual meeting of the American Psychological Association urging social scientists to advance causes of social justice in their research. In his speech, King called on scientists to study many topics related to the civil rights movement, including the barriers to upward social mobility for African Americans, political engagement and action in the African American community, and the processes of psychological and ideological change among African Americans and Whites.

Intergroup relations research in the final decades of the 20th century refined earlier theories and applied insights from the field in real-world settings. For example, Lee Ross applied his research on correspondence biases and attributional errors in his work on the conflict resolution process in Northern Ireland during The Troubles.

Other researchers have focused on positive elements of intergroup behavior, including helping, cooperation, and altruism between groups. One example of this is a recent field study by Betsy Paluck and colleagues, where they used a radio drama infused with positive social norms to increase reconciliation behaviors and attitudes among an entire village in Rwanda.

Researchers have also applied intergroup theories to workplace settings; one such example is Richard Hackman's work on creating and managing groups or teams in the workplace. Hackman proposed that teams and work groups are successful when specific conditions are met. Specifically, when members of the team and their clients are satisfied, team members are able to grow professionally, and team members find their work meaningful.

The advancement of technology has also shaped the study of intergroup relations, first with the adoption of computer software and later with the utilization of neuro-imaging techniques such as fMRI. One example of psychologists leveraging new technology to advance intergroup relations research is the implicit-association test (IAT), developed by Anthony Greenwald and colleagues in 1998 as a means to measure the strength of implicit (automatic) association of between different mental representations of objects. The IAT is commonly used to measure the strength of implicit bias for a variety of constructs including gender-workplace stereotypes and stereotypes about race.

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